Parcel tracking
Do you want to track your package? You have several options available to you. Check your emails and click on the “La poste” or “Mondial Relay” link depending on the delivery chosen.
Otherwise go to: using your shipping number:
MONDIAL RELAY - TRACK A PACKAGE
WHAT IF THE PRODUCT ARRIVES DAMAGED OR THERE IS AN ERROR IN MY ORDER?
In this case, we are happy to provide a refund, replacement or exchange, including all shipping costs. Be sure to email us within 24 hours of receiving your order, so we can make arrangements with our partners.
HOW TO RETURN MY PRODUCTS
Please email us at contact@truffedelice.com to tell us the reason for the return, then print a copy of your email and send it back to us with your products. Returns will only be accepted if you have emailed us first . This policy helps us support you and all of our customers in the future.
PLEASE SEND YOUR PRODUCTS TO:
Truffle Délice1 rue jacques brel
38320 Poisat