They adopted our Dog calf hoof
Let customers speak for us
FAQ
On répond à toutes vos questions !
Because at Truffe Délice , we have a clear mission: to put an end to compromises in the food bowl .
👉 Where many brands fill their recipes with grains, additives, or animal meal, we choose fresh, high-quality meat and 100% natural ingredients . Essential amino acids come directly from meat, fish, and vegetables—never any artificial additives.
👉 Where others prioritize costs, we prioritize the quality of raw materials and unique know-how .
👉 Where some cook their croquettes at very high temperatures, ours are gently cooked at 82°C : a slow and controlled cooking that preserves essential nutrients and facilitates digestion.
👉 Where many kibbles have a low assimilation rate , ours achieve an exceptional digestibility of 95% , so that every bite truly nourishes your companion.
We have created a complete universe : kibble, treats, supplements and natural care, to support your pet at every stage of its life.
Our kibble is proudly made in England, guaranteeing quality local craftsmanship.
All our raw materials come from the UK, in collaboration with local farmers and fishermen. This allows us to offer you high-quality ingredients with complete traceability.
We ship your orders within 24/48 business hours .
During periods of high activity (end-of-year festivities, special promotions, etc.), the delay may exceptionally be up to a maximum of 72 hours .
Delivery is free to a collection point for orders over €59 .
Below this amount, a small flat fee applies depending on the weight of your package.
A question after purchasing your treats?
(e.g., an order that's taking a little longer than expected, a return that needs to be organized, etc.)
→ Write to Stéphanie , she'll reply with a smile: support@truffedelice.com
Need to change your collection point?
(within 2 hours) (after placing your order)
→ Lucas will take care of it, contact him at: sav.truffedelice@gmail.com
A question about our delicacies, a piece of advice, or a technical issue with the site?
→ You can call Ophélia directly on 07 56 97 97 60 .
💡 Remember to include your order number so we can help you even faster.
Yes, absolutely. Our site uses SSL encryption (the small padlock to the left of the URL 🔐), guaranteeing that all your personal and banking data remains confidential.
Payments are secured through trusted partners (Visa, Mastercard and Apple Pay), so that your purchases can be made with complete peace of mind.